No Profit
Great expertise
and skilled staff.
Empathic group capacity
Effective communication
Strong motivated team
No Profit
Great expertise and skilled staff.
Empathic group capacity
Effective communication
Strong motivated team
Decades of experience.
Since 2011 we have been partnering with leading non-profit organisations. As a point of reference in the Third Sector, thanks to a team of fundraising professionals over time we have built and enhanced a solid reputation at national level.
Our ‘human touch’ never disregards the empathic abilities of our resources, who firmly believe in the organisation’s mission:
supervisors, team leaders and operators trained and committed to the cause, manage to dialogue with supporters by involving them, with the firm intention of converting every contact for information request into a donation – or an increase in the amount of the same.
The Projects we manage are followed by a dedicated Business Unit, which is composed as follows:
- a coordination team with field experts
- a team of IT specialists, who can develop customised software solutions with full integration between systems, create specific applications dedicated to each individual campaign and design customised reporting for optimal KPI monitoring
- a well-trained and close-knit team of operators with a positive and enthusiastic attitude, who have the skills to maximise every contact. Every day they successfully carry out acquisitions, donor care, retention and Inbound & Outbound activities.
All our projects in the non-profit sector are characterised by a targeted and effective communication that ‘welcomes’ the donor and makes them feel an integral part of the reality they support.
Our strengths
Technical expertise
thanks to our skilled operators trained in different campaigns and in effective communication techniques.
Empathic capacity
of operators, who focus on a proactive donor involvement.
Strong motivation
of the team through appropriate training and genuine participation in the mission
Our modus operandi
Planning
We define all the characteristics and the objectives of each campaign.
Design
We define the most appropriate technical solutions for the type of activity planned and the expected flows.
Operational Management
We offer to customers different team models (dedicated, semi-dedicated, multi-share) to ensure effective and efficient business management.
Analysis of results
At the end of a campaign, we provide valuable support to the customer for analysing the results obtained and to share the definition of the next steps together.
No Profit Services
INBOUND
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Direct Response TV, a technique that allows potential supporters to be activated through a television commercial spot
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Donor Care Management
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Special Events
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Emergency Management
OUTBOUND
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Upgrade
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Donor reactivation
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Lead Conversion
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Welcome call
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Donor care
OUTBOUND
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Upgrade
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Donor reactivation
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Lead Conversion
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Welcome call
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Donor care
BACK OFFICE
- Fulfillment
- Data entry
- Optical data acquisition form
How to contact
Numero Blu
Don’t hesitate:
we will be happy to help you!