Since 1993, Numero Blu has been a partner to leading organisations in various strategic sectors, which have continued to choose it over the years for the complete, flexible and professional offering of customised Contact Centre and Market Research solutions and services.
The company decided not to outsource abroad, firmly believing in the mutual Client-Provider advantage. This is derived both from the quality of ‘made in Italy’ and the proximity to clients, who it is easier and more efficient to meet and share all operational phases with.
The company provides contact center services from its headquarters located in Rome, Legnano (MI) and Milan – operational sites seamless for technology adopted, volume of business managed and expertise acquired – for an overall total of over 1250 workstations.
6 M
INBOUND CONTACTS
2 M
OUTBOUND /BACK OFFICECONTACTS
400K
MULTICHANNEL CONTACTS
6OFFICES
ROME, LEGNANO AND MILAN
1250
WORKSTATIONS
70
ACTIVE ORDERS
Operational centres in Rome, Milan and Legnano, with seamless in-house data centres designed to ensure total data protection.
Organisational structure dedicated to the design and operation of customised services tailor-made for each client.
Management of peaks in workflow, with technical-operational overflow strategies to ensure maximum management flexibility, and immediate increase in production capacity.
MORE ENERGY TO YOUR PROJECTS
Multidisciplinary resources for training, experience and role continuity, ensuring qualitative standards in the management of each type of activity.
A pleasant environment and organisational flexibility ensure a comfortable work setting, continuity and containment of staff turnover.
Regulatory compliance and quality certifications.